Information Technology & IT Services

FACILITIES MANAGEMENT


business information solutions, robertsdale alabama

Greyhound has the motto: “Leave the driving to us.” We'd like to spin that phrase and say: "If you leave the office equipment and technology to us, we're the guys who know how to get IT done." That's what we do. That’s all we do.When it comes to office automation products and IT services, BIS is the one you want managing those services for you. We invest heavily on infrastructure, training and keep abreast of all the latest and greatest in the world of technology. We have one of the largest, most advanced service teams and command centers anywhere.  

 



IT SYSTEMS MANAGEMENT


For the client with IT needs, we offer a 100% comprehensive managed service called SENTINEL. Here are a few program highlights:


Backup Monitoring and Administration
BIS will plan a backup solution that fits your company’s availability requirements. We will review your backup process daily to ensure that it is functioning properly. Backups are only good if they are able to be restored; BIS will be there in the event you need your data restored.


Security Auditing
Our managed service engineers will be notified immediately if a virus or malware is detected on your network, if a user has tried to log on more than three times with the wrong username and/or password, and much more. We will also log all logins of every user that accesses your network.


Proactive System Availability Monitoring
BIS Sentinel monitors hundreds of software and hardware components on your network to ensure their availability to your business. If something isn't working properly, we'll most likely know before you will. Studies have shown that over 60% of IT problems can be prevented using managed service methods.


Central Server and Desktop Patch Management
BIS approved Windows Security Updates and Service Packs are installed during after business hours to keep your system secure and up to date. We verify all updates on test systems before installing on your online systems to ensure they are bug free.


Preventative Agent Server & Desktop Optimization
BIS’s 24/7 proactive server and desktop optimization proactively cleans and maintains your systems daily. Scheduled antivirus signature checks, spyware scans and removal, temporary file deletion, and drive defragmentation are all part of our preventative maintenance program. BIS keeps your systems performing at optimum levels at all times, increasing productivity.


Real Time Asset Management Reporting
BIS Sentinel allows comprehensive system lifecycle management and provides a real-time account of hardware and software inventory assets. Real-time queries and flexible reporting options make software license compliance tracking and upgrade planning simple.


Drive Space Monitoring
BIS monitors your drive space to assist each client with capacity planning to optimize your storage constraints. Through the use of this web based central console BIS will notify you directly to either remove files or add additional storage prior to it adversely affecting your business.


Monthly Performance Reporting
Monthly reporting is reviewed by one of our managed service engineers and then forwarded to your inbox for your review. Sentinel reports on performance, security and overall health of your network.

 

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DATA MANAGEMENT


bis data backupBIS will plan a backup solution that fits your company’s availability requirements. We will review your backup process daily to ensure that it is functioning properly. Backups are only good if they are able to be restored. BIS will be there in the event you need your data recovered. We have triple redundancy ensuring data will be safeguarded in case a restoration is ever needed. 



WEBSITE DESIGN AND HOSTING


These days, the internet is an essential tool for all companies. A professional-looking website tells your customers you mean business, and it is a vital part of any company’s marketing strategy. At BIS Designs, we are experts in web design. We have the artistic skill and tech-know-how to develop the polished and high performing website your organization needs. 

BIS Designs proudly offers websites with:

  • Unique custom design
  • User-friendly Navigation
  • Edit-yourself functionality
  • Code optimized for search engines
  • Powerful e-commerce solutions

Special Functionality includes:

  • Blogs
  • Event Calendars
  • Password Protected Pages
  • Custom Flash Animations
  • Photo Galleries
  • Web Forms
  • News & Announcements
  • Commercial Listings (real estate, etc.)
  • Document Uploads
  • Mailing Lists & Email Blasts
  • Updateability

All of our websites are built with a powerful CMS (Content Management System). This allows you to log in to your website and edit the content yourself, without any special skills or knowledge of html.

Not only will we build your site, but we will also host it. All our web servers are located in BIS’s data center in Robertsdale, Alabama. The data center provides redundant fiber optic high-speed connections to the internet, a climate controlled environment, and backup power generators. All websites are also backed up in a remote location for maximum security. We will host your e-mail accounts along with your website. All e-mail accounts hosted on our server are automatically set up with Barracuda spam firewall protection at no extra cost. 

 

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SEO & WEB MARKETING


Our Search Engine Optimizers have the expertise and strategies required to boost your website's ranking and page placement with major search engines like Google. Push your website to a new level of visibility with our SEO packages. To complete your online branding campaigns, take advantage of our Digital Marketing Services which include: social media management, blog writing, email marketing and more.


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WNTM'S Ask the Expert

Cybersecurity

Listen to "BIS Office Systems- June 2021" on Spreaker.