"We've Lowered Our Total Copier Bill By About $2,300 Per Month!"
BIS Office Systems Lowers Costs For Large Real Estate Company
While Delivering Premium Service With Quick Response Time
Prior to going with BIS Office Systems, Wade Franklin, Director of Technology at SH Enterprises, was working with Tyran Colvin, President of BIS Office Systems, at a different office equipment company. Soon after Tyran left and started BIS Office Systems, the service that SH Enterprises was receiving from their current company drastically declined. Not only did they have issues getting a representative on the phone, but the technicians were slow to show up. So, when Tyran stopped by SH Enterprises, Wade welcomed the opportunity to do business with him again. “Tyran always had a good track record of being quick to service us,” said Wade. “He always stuck by his service guarantee."
Now that BIS Office Systems manages SH Enterprises printers and copiers, it’s one less responsibility that Wade has. “We can make a simple phone call and tell them what’s going on,” stated Wade. “And we can move on to the next fire knowing that BIS Office Systems will get it taken care of.”
Since going with BIS Office Systems, SH Enterprises has also seen a reduction in costs. “We’ve lowered our total copier bill by about $2,000 per month!” said Wade. “We restructured our lease, got all new copiers and even reduced our bill by another few hundred dollars.”
As for the copier itself, the line of Copystar products have proven to be very durable for this high-paced real estate company. Nowadays, SH Enterprises doesn’t see many breakdowns at all with the Copystar copiers and printer. And when they do, BIS Office Systems is able to get them back up and going in no time. “So, overall, the company just doesn’t see the breakdowns that they used to see,” said Wade.